Charlotte Patisserie is referred to in this Privacy Policy as "we," "us," "our" or other similar pronouns, or "Company."

Charlotte Patisserie cares about your privacy. This privacy policy ("Policy" or "Privacy Policy") outlines, in general, the Personal Information and other information that is collected by us from consumers and how we use and protect it. This Policy governs your use of our consumer-directed website (the "site") and Charlotte Patisserie’s collection of data through both online means and offline means, including printed promotional materials such as coupons or other mail-in offers and telephone calls and emails to Charlotte Patisserie’s consumer services department. The website is intended for users who are located in the United States of America, and this Privacy Policy shall be interpreted under the laws of the United States.

Your California Privacy Rights
If you are a California resident and have shared Personal Information with us, a California law gives you the right to request and obtain from us, once per calendar year, information about how we have shared your Personal Information with third parties for their direct marketing purposes. You may send such requests to us via postal mail at: Charlotte Patisserie, 596 Manhattan Avenue, Brooklyn, NY 11222.

If applicable, such information would include a list of the names and addresses of all third parties with whom Personal Information was shared during the prior calendar year for such third parties’ marketing purposes, as well as a list of the categories of Personal Information shared during such prior calendar year. For additional information, see the Sharing Personal Information with Third Parties for Marketing Purposes section below.

Your Consent to This Privacy Policy
By providing Charlotte Patisserie with Personal Information, by visiting our website or by using various services and features offered by us (whether online or offline), you agree with the terms of our current Privacy Policy as posted here, as such terms may be amended from time to time.

Collection of Personal Information
As used in this Privacy Policy, "Personal Information" means personally identifiable information such as your name, street address, telephone number, credit card and other payment information, screen name, e-mail address, wireless e-mail address, short message service or text message address, demographic information and other information that may identify you or allow online or offline contact with you.

How We Use Your Information

Our Use of Your Personal Information.
When you provide your Personal Information to us, we will use it for the express purpose for which it was collected (e.g., to send you the products you ordered). It may also be used to contact you regarding other products and services which may be of interest to you (including those we may offer jointly with other companies). At any time, however, you may opt out of such contact by emailing us at

Sharing Personal Information with Third Parties for Marketing Purposes.
We will not share your Personal Information with third parties for their marketing purposes.

Our Service Providers.
At times we may retain third parties to help us operate our business. (e.g., we use a vendor for email notifications). These Service Providers may have access to your Personal Information for the purpose of performing these services for Charlotte Patisserie but they are not authorized by us to use your Personal Information in any other way or for any other purpose.

Public Forums.
When you contribute to a public area or feature of our website, such as a chat room, blog, message board or other open forum, the information that you submit to these areas or features may be made available to the general public. For this reason, we recommend that you do not use or submit any Personal Information, about yourself or others, on these areas of our website.

Legally Required Disclosures.
We will release your Personal Information if required to do so by law, or by search warrant, subpoena or court order, and if we have a good faith belief that such disclosure is reasonably necessary to protect the rights, property or personal safety of Charlotte Patisserie, its customers or the public.

Non-Personally-Identifiable Information We May Collect Online
We may use various technologies to collect non-personal information about your visits online so that we can tailor our sites and products to best suit your interests and needs.

Cookies are small data files or pieces of information that are stored by your browser on your computer's hard drive. We may use cookies to collect information during and about your visits to our websites, such as the particular site areas you visit and the products you buy through our websites. Cookies may also be used to recognize that you have provided Personal Information to us and refrain from requesting the same information a second time (e.g., a username and/or password, or an e-mail address or other contact information).

Most browsers are initially set to accept cookies, but can easily be set to refuse cookies. Note, however, that refusal of cookies may limit your ability to take full advantage of all the site features.

IP Address and Click Data.
Our servers collect information about your computer, such as your IP address, the type of Internet browser you are using and the type of computer operating system you are using. Such information may be used to personalize your web site experience, and to evaluate statistics about usage of our websites. Such information may be used anonymously and in the aggregate or may be linked to your Personal Information. Also, our server may record your activities as you navigate to, on and from our websites.

Clear GIFs.
We may use pixel tags (also called clear gifs) or other similar tracking technologies in our websites and/or in our communications to collect information about your navigation on our websites, and to enable us to know whether you have visited a Web page or received a message. This information enables us to serve you and your interests better.

Any or all of these activities with respect to website usage information (as described above in this section) may be performed on our behalf by our Service Providers.

Third Party Linked To Sites
When you are on our website you may be able to visit, or link to, other sites which may be operated by unaffiliated third parties, but which are not covered by this Privacy Policy. These sites may collect Personal Information about you, and you should check the privacy policies of the specific site you are visiting to understand your rights.

Security of Information
We endeavor to keep your sensitive Personal Information secure from unauthorized access, modification and misuse. Nevertheless, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.

You may be able to create an account on our website with a username and password. In some cases, your username may be your e-mail address. If so, you are responsible for maintaining the strict confidentiality of your account password. We recommend that you choose a unique password for your website account and that you do not use any password that you also use for any other accounts which may contain your sensitive information, such as financial accounts or e-mail accounts. You agree to immediately notify Charlotte Patisserie and its subsidiaries and related Companies of any unauthorized use of your password or account or any other breach of security. We will not be responsible or liable for any loss or damage arising from your failure to comply with this provision.

In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification. If you prefer for us to use another method to notify you in this situation, please e-mail us at with the alternative contact information you wish to be used.

Changes to Our Policy
Charlotte Patisserie reserves the right to change or remove this Privacy Policy at our discretion, so check back to this page from time to time to see such changes. For certain material changes to this Privacy Policy, we may notify you by additional means, such as by posting a notice on the front page of our website or sending you an e-mail.